Tag Archives: Providers

Smart home management app opens up new revenue streams for service providers

Broadband Service providers can use comprehensive and GDPR-protected data insights from a smart home management app to improve customers’ Wi-Fi experience and unlock new revenue streams thanks to Gamgee’s upgrade to AVM’s FRITZ!Box Wi-Fi Router. The “Gamgee App for FRITZ!Box” presents service providers with a management capability that maps the home network, user behaviour… Read More »

Majority of UK ecommerce SMEs report service issues with Payments Service Providers – but fear switching, finds survey

Only 5% of UK SMEs have no issue with their current Payment Service Provider (PSP) More than half of SMEs (52%) are frustrated by slow response times Fear (29% worry about adoption costs), uncertainty (31% worry a change will impact CX), and contract lock-in (28%) are preventing UK SMEs from switching PSP London, UK, 03… Read More »

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S. Ipsos conducted the survey research among 1,028 U.S. adults between 23… Read More »

Providers begin using AI to improve clinical decision making

Healthcare organizations across the country are beginning to cash in on early efforts in artificial intelligence and data visualization. First reports on initial efforts to use these advanced technologies show tantalizing potential. At Massachusetts General Hospital researchers have developed an AI algorithm to rapidly diagnose and classify brain hemorrhages from unenhanced computed tomography scans, detecting… Read More »

KLAS: Providers See EHR Vendors Playing Limited Role in Precision Medicine

Many healthcare organizations are moving forward with precision medicine programs, but, so far, there is no single vendor solution covering all areas of precision medicine. With regard to precision medicine technology, many healthcare organization leaders are focused on niche vendors who have the experience and capabilities needed to address the specific challenges inherent in precision… Read More »